This is usually to do with supporting documentation that is missing, illegible or invalid. Log in to the website https://inscriptions.ec-lyon.fr/fr/login and replace the relevant documents before the start of term.
Check that the document is legible. If it is illegible, upload a new document after checking that you can read it! When you replace a document, you do not have to notify Student Affairs. The file will be processed.
Examples of documents to be modified:
- Documents that do not match your situation as stated on the enrolment website (e.g. grants, etc.) or for the academic year.
- Documents that are not official.
In any case, check the type of document required.