Frequently Asked Questions (First Days of School)

99 results

  • Are sheets and dishes provided at the Adoma residence?

    • No, household and bed linen is not provided (no pillow, duvet...). Dishes and cleaning utensils are not provided either.

  • Are the rooms at the Adoma residence eligible to APL (personal housing allowance)?

    • Yes, the studios are eligible for the APL, depending on personal cases and your eligibility.

  • Are the rooms in the Comparat residence equipped with a microwave? If not, is it allowed to bring one?

    • There will be a microwave in the communal kitchen, it is not allowed to put one in your room. (Refrigerators, oven and hotplates are also strictly forbidden in the rooms).

  • At the Comparat residence are provided: duvet, pillow, sheets, right?

    • Sheets, duvet and shower curtain are provided, but if you don't like bolsters, bring your pillow! !

  • At the Comparat residence, is there a bedside or desk lamp?

    • No, but there are three lamps on the walls. Two on one side and one on the other.

  • At the Comparat residence, is there a place to park my car?

    • Yes, there are many places along the four buildings of the residence.

  • Can I ask a friend to take the keys to my room at Comparat for me or do I really have to be there personally?

    • You really have to be there personally.

  • Can I pay the rest in cash when we get back?

    • By law, École Centrale de Lyon can only accept a maximum of 300 € in cash. To reduce the amount to be paid on the first day of the school year, you can spread your payment over 3 installments. This limit applies separately for residences or fees.

      As far as associations are concerned, they accept payment in cash but we advise against it as it represents large sums in cash. If you come to the WEI, it is preferable to have a cheque for the deposit (cash really complicates things).

      For more information, please see the Means of Payment Guide.

  • Can I visit a room in the Comparat residence before making up my mind?

    • No, the staff is mobilised to welcome students who have booked a room, no visits are planned.

  • Can the cheque I send be cashed at a later date? / Will all the cheques we give out in the fall be debited in September?

    • According to public accounting regulations, the cheque is cashed upon receipt.

      For associations, please mention it on the back-to-school day to find a solution.

  • Do I have to insure my room at the Comparat residence? It is indicated that you have to bring a certificate of civil liability on the bakc-to-school day. Where to get it?

    • You must request a certificate from the insurance company that insures you, either individually or through your parents. Civil liability insurance covers you against any damage you may cause, it is compulsory.

      For any damage you may suffer (theft, loss of keys, etc.), you must take out home insurance. Home insurance is not compulsory but it is strongly recommended.

  • Do we need to bring the preparatory classes courses for the curriculum to Centrale?

    • Some of them can help you to review some concepts, but in most subjects the courses start over on a common basis for all prep courses, so don't worry! Handouts are provided in the subjects where there is a need to learn the lessons.

  • During my registration validation, I asked to receive a copy of my file by email but it still hasn't arrived, is this normal?

    • The message is certainly stuck in your spam. Plesase check your mailbox. In any case, you can review your folder by logging in again.

  • General plan, occupational plan, student social security, I get confused... What's this all about?

    • Until 31/08/2018, almost all students had to enrol in a specific student health insurance scheme. At the same time, people in employment are affiliated to a health cover linked to their professional activity (occupational scheme). Very often, this is the CPAM (Caisse Primaire d'Assurance Maladie), the general scheme.

      Student social security disappeared on 31/08/2018. All students were affiliated to the general scheme or to the same scheme as their parents.

  • How are the fridges working in the Comparat residence? What about personal food?

    • It's up to you how you want to organise yourself upstairs and whether you want to share food or not. Trust is key. Usually the people on your floor are nice and it's going pretty well! Refrigerators are not allowed in the rooms.

  • How do I get a school certificate?

    • When the school will validate your file and if you have paid at least 1/3 of the amount of the fees due, the school certificate will be downloadable online on the registration site.

      No file will be processed by the school as long as you have not completed your registration.

      In addition, given the context related to COVID-19, the end dates of the academic period have been extended to 31/12/2020 for generalist engineers in 3rd year and for Masters in 2nd year. This means that you do not have to re-register. You will be given a more precise certificate of schooling. However, if you need it beforehand, please contact us.

  • How much does social security cost?

    • Social security affiliation is free of charge for students. Students who are already registered do not have to do anything, except to send back any documents requested for an update. International students must register on

      Be careful, though, because social security does not cover all health expenses. On average, reimbursements are made on the basis of 70% of the public tariff (some practitioners and care often have tariffs higher than this, even in public hospitals). We strongly advise all students to take out additional insurance called "mutuelle".

  • How much is the rent at the Adoma residence?

  • How much is the rent at the Comparat residence?

  • I am about to arrive at the Comparat residence, could I have a summary of the arrival process and who to contact?

    • Before going to reception, make sure you have received a positive response from the residence (confirmation email). If this is not the case, call the number indicated on the letter to admissions. You can collect the keys from Thursday 22 August 2019, Monday to Friday from 10am to 4pm.

      To find out how to get to École Centrale de Lyon, please consult the page "How to get to the campus". The reception of the residence is located at the foot of building X (rdc 51 Chemin des Mouilles 69130 Ecully).

      You will be greeted by the manager and the BDR (students 2A of the residence office). The BDR will help you choose the room on the floor that best suits you. There are different floors according to your desires and personality, such as V45 mountain/ski, U56 music, etc.

      The manager will check with you the administrative formalities: recovery of the passport photo, bank details and photocopy of the passport or identity card, collection of the security deposit cheque of 500 € and the first month's rent, handing over of the keys and inventory of fixtures (please note all possible damage, the School will base its decision on these findings).

  • I am admitted and have not received an email to complete the registration process.

  • I am asked for proof of my social security registration for the year 2019-2020. Where do I get it?

    • Universities no longer manage social security at all since 2018. You must therefore obtain the certificate from your social security organisation. If you were previously registered for student social security (type SMERRA or LMDE), the files should normally have been transferred to the general social security fund.

  • I applied for a Master's degree on Campus France. How will I be informed of the answer?

    • Please consult the Campus France platform.

  • I can't log in / My login details are incorrect. What to do about it?

    • Sometimes the connection is not possible. There are several possibilities:

      • The application only works with the Firefox or Chrome browsers (change browsers).
      • There was a microcut during an update, try again later
      • This is your 2nd year at Ecole Centrale de Lyon, click on the "re-registration" link (just nearby).
      • Your username and/or password are wrong, please contact the IT support service.
  • I can't upload a file. How to do?

    • Except for the ID photography, only PDF formats are accepted. The width/height ratio must be between 3/5 and 1.

      Sometimes the file may be too large. In this case, you must compact it so that the file size is a maximum of 100 Ko for the photo and 2 Mo for the files.

      Furthermore, if the documents in your file have already been validated by the Ecole, you will no longer be able to modify them directly on the registration site.

  • I didn't get my visa. Can I get a refund from the CVEC?

    • Yes, insofar as you are not ultimately enrolled in initial training at a higher education institution.

  • I don't have a National Student Identifier (INE) number yet. Can I already take the necessary steps to apply?

    • Yes you can. All you have to do is create an account and submit a sworn statement certifying enrolment in a higher education institution. See attached model.

  • I have a room at the Comparat residence, is it possible to bring a sofa bed to replace the bed during the year?

    • No, the furniture must remain as it is!

  • I have applied for housing assistance and am being asked for a recent proof with my student number. Where can I find it?

    • This number is noted on the school certificate. If you do not have it yet, it is usually noted on the transcript of your baccalaureate marks when it was taken in France, or on transcripts or attestations of French higher education.

  • I have finished my online registration and now I wish I could pay, how can I do it?

  • I have not received my provisional notification of scholarship. What can I do?

    • You can still register online, without identifying yourself as a scholarship holder.

      If you receive notification before the beginning of the school year (or at the end of September if you are not on campus), you will be able to deposit your scholarship on the online registration site. This will allow the schooling service to recalculate the fees.

      If you receive the notification after the beginning of the school year (or on 30 September if you are not on campus), you will be required to deposit at least one-third of your scholarship fee in advance. A refund will be made after the scholarship has been deposited at the registration site.

      Under no circumstances should you declare your scholarship status if you do not have notification.

  • I have received an email informing me that my file is incomplete and that some parts of my file are missing or erroneous. What should I do?

    • These are usually supporting documents that are missing, illegible or invalid. Log on to to replace the necessary documents before the start of the school year.

      Check that the document is legible. If it is not, submit a new document after checking that you can read it! When replacing documents, there is no need to notify the schooling service. The file will be processed.

      Examples of documents to be modified :

      • The document does not correspond to the situation announced on the website (e.g. scholarships...) or the academic year.
      • It is not a sufficiently official document.

      In all cases, check the type of document requested.

  • I have received an email to register while I am about to graduate. What's the reason for this?

    • The Board of Directors of École Centrale de Lyon has voted to extend the academic calendar of generalist and master's courses to September 30. As soon as there is a pedagogical activity after this date (internship, defense...), registration is compulsory. The rules applicable to registration fees are the same as for all academic years.

      If you are not in this situation, please contact the schooling service to check your situation.

  • I just checked a definitive "yes" and I didn't receive an email. Do I have to register at the School now?

    • Two situations are possible:

      1. You had previously choosen "yes but": you should normally have already received the link to register. If this is not the case, please call the schooling service during the duty period from 1pm to 4pm on +33(0)4 72 18 64 00.
      2. You were on the waiting list and have just been admitted to the School after the second admission wave: you must receive a registration link on the Thursday following acceptance. If this is not the case, please contact the schooling service as soon as possible during the duty period from 1pm to 4pm on +33(0)4 72 18 64 00.
  • I made the "yes but" choice and I'm not sure in which city I will be posted. Do I have to wait to do the CVEC process?

    • Changing rou city of residence is inconsequential. As soon as you are sure that you are going to enrol in higher education, we advise you to register as soon as possible.

  • I mistakenly paid my CVEC for the previous academic year when it should be paid for the new academic year. How do I sort this out?

    • If you were not enrolled in French higher education in the previous academic year, you can obtain a refund of the wrongly paid CVEC and make a new payment, this time for the new academic year.

      To obtain the refund, you must make the request and prove that you were not enrolled in initial training in a higher education institution the previous year.

      Claims for CVEC reimbursement for non-taxable students are subject to the four-year limitation period.

  • I paid my CVEC and now decide to stop my studies or not to come and study in France. Can I get a refund?

    • Yes, all you have to do is declare on the CVEC site that you have not enrolled in a higher education institution in France.

  • I paid the CVEC twice, by mistake. Can I get a refund?

    • Yes, there's nothing to do. The CROUS automatically identifies it and proceeds with the reimbursement.

      Please note: when a student registers for several courses in the same academic year, the CVEC is only due on the first registration.

  • I paid the CVEC when I was not subject to it. How do I get the refund?

    • The request must be made online on the digital portal as soon as possible. CVEC claims for students not subject to the CVEC are subject to the four-year limitation period.

  • I paid when I shouldn't have. What to do about it?

    • Contact the schooling service using the email of the message received for your registration.

  • I posted new documents on the registration site and got no feedback.

    • Please check if your piece has been validated by logging back on the registration site. If not, it will be processed soon. There are a lot of registrations and we do our best to process all requests as quickly as possible.

  • I registered online without going through the payment process. I thought I would come back later to pay, but now I can't anymore. What can I do?

    • Don't worry. Payment is compulsory from the beginning of the school year. Once you have completed your registration, it is no longer possible to pay online. A payment schedule can be recalculated on the day of the start of the school year. For more information, see the Means of Payment Guide.

  • I saw on the Ecole's website that there are student jobs on campus. Would it be possible to get more details?

    • Small student jobs are offered by the campus administration.

      All job offers are made at the beginning of the year and all information is included in the various job descriptions. These student jobs require only a few hours of work per week and are paid at minimum wage.

      Otherwise, if you wish to give classes or baby-sit, offers are available through associations and on MyECL (you will have access to them as soon as you have your login and password on the back office channel).

  • I saw that the Comparat residence is open from August. Is it just for setting up business or is it possible to sleep there?

    • It is possible to sleep there from the opening in August, the nights in August being charged.

  • I saw that there was room to park a car at the Comparat residence, but is there a covered place to shelter motorcycles? Is the campus closed?

    • The entrance to the car park and the campus are not closed. Apart from the closed bicycle room, there is no shelter.

  • I still haven't received my scholarship payment. What should I do?

    • First of all, check the document deposited on the portal.

      If it is a notification from the CROUS de Lyon, your situation should be checked with them.

      If it is another CROUS and the transfer has been made, deposit the new notification on the portal ( or depending on your situation) so that we can validate your registration with them, which will trigger payment.

      If it is another CROUS and the transfer has not yet been made, check that you have made the necessary arrangements. No payment will take place until you are attached to the Lyon CROUS. Don't forget either to deposit your new notification with the correct attachment on the portal. This will enable us to validate the payment.

  • I want to change a document filed on the registration portal. How do I do this?

    • As long as the Ecole has not validated your file, you can log in to modify the documents provided.

  • I wanted to arrive at the Comparat residence during the weekend but if I understood correctly they won't give us the keys over the weekend?

    • No they won't, the residence is only open Monday to Friday between 10am and 4pm. You must therefore come at the latest on Friday before 4pm...

  • I was enrolled in initial training and I have just changed my registration under a professionalisation contract. Can I get a refund?

    • Yes, students who are finally enrolled in continuing education will obtain a refund of the CVEC from the CROUS because they are not subject to it. To do so, they must present:

      • a certificate of schooling from the Ecole Centrale de Lyon justifying the status of trainee in continuing education;
      • a declaration on their honour that they are not enrolled in any other training subjetc to the CVEC, i.e. initial training in a higher education establishment.

      In accordance with Article D 841-4 of the Education Code, the request for reimbursement must be made on the digital portal

      CVEC reimbursement requests for students not subject to the CVEC are subject to the four-year limitation period.

  • I was regularly enrolled in doctoral studies during the previous academic year and I will defend my thesis between 01/09 and 31/12. Do I have to pay the CVEC for the new academic year?

    • No. You are not subject to payment of the CVEC as long as you complete your studies over a period that extends beyond the initial academic year, and for which you do not have to pay the registration fee for the new academic year.

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